Live Status

The list below details any current disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Thursday 29 01 2026 18:00

Live Status

The list below details any current disruption to services to the best of our knowledge. Disruption to any of these can impact the performance of Sequoia.

This information can change at very short notice. Unless otherwise specified, all times are local.

Last update: Thursday 29 01 2026 18:00

Live Status Outages
Service Status Known Issue Since Details
ASM Online Services service is healthy
CCS-UK service is healthy
CDS Live Service service is healthy
CDS Test Service (TDR) service is healthy
CNS Compass service is healthy
ICS2 service has issues
29/01/2026 12:30 Service degradation: Users are experiencing delayed responses with ICS2 Declarations. This first started on .
See message from ICS2

Good afternoon,

We are aware that there are currently delays in the ICS2 system on the EU side. This appears to be specifically impacting processes which occur after the ENS is successfully registered.

Best regards
ICS Helpdesk Officer
Customs Salford
Email: icshelpdesk@hmrc.gov.uk
MCP Destin8 service is healthy
NCTS/CTC service is healthy
Pentant service is healthy